This document will not be filed (not accessible afterwards), it will be concluded only in electronic form, it is not considered a written contract, it is written in Hungarian, and it does not refer to a code of conduct. If you have any questions about the operation of the webshop, the ordering and delivery process, we are available at the contact details provided.

The scope of this General Agreement covers legal relationships on the Service Provider's website ( https://www.amall.hu/ ) and its subdomains. Jelen Ászf is continuously available from the following website:  https://www.amall.hu/ 

PROVIDER DATA:

Name of the service provider: Import Export Europa Limited Liability Company

The registered office of the service provider is: 1037 Budapest Kanász utca 7.

The service provider's contact information and regularly used electronic mail address for contacting users: ugyfelszolgalat@budamall.com

Company registration number: 01-09-987053

Tax number: 23969612-2-41

Name of registering authority: Capital City Court of Business

Language of the contract: Hungarian

Name and address of the hosting service provider:

Qiaoshu Internet Technology Co., Ltd.

 

BASIC PROVISIONS:

Questions not regulated in these Regulations, as well as the interpretation of these Regulations, are governed by Hungarian law, in particular Act V of 2013 on the Civil Code ("Civil Code") and Act 2001 on certain issues of electronic commercial services and services related to the information society. CVIII of . (Elker. tv.) Act and 45/2014 on the detailed rules of contracts between the consumer and the business. (II. 26.) to the relevant provisions of Government Decree. The mandatory provisions of the relevant legislation apply to the parties without special stipulations.

These Regulations are effective as of October 1, 2023 and will remain in effect until revoked. The Service Provider is entitled to unilaterally amend the Regulations (circumstances giving rise to the amendment: change in shipping cost, change in legislation, business interest, company-related changes). The Service Provider publishes the amendments on the website 11 (eleven) days before their entry into force - during which time the User is entitled to withdraw from the contract or terminate it. By using the website, users accept that all regulations related to the use of the website automatically apply to them.

The service provider reserves all rights regarding the website, any part of it and the content appearing on it, as well as the distribution of the website. Downloading, electronic storage, processing and sale of the contents appearing on the website or any part of them is prohibited without the written consent of the Service Provider.

 

REGISTRATION/PURCHASE

By purchasing/registering on the website, the user declares that he/she has read and accepts the terms of these Terms and Conditions and the Data Management Information published on the website, and consents to data management.

During the purchase/registration, the user is obliged to provide his own real data. In case of untrue data provided during the purchase/registration or related to another person, the resulting electronic contract is null and void. The Service Provider excludes its responsibility if the User uses its services on behalf of another person, with the data of another person.

The Service Provider shall not be held responsible for delivery delays or other problems or errors that can be traced back to wrongly and/or inaccurately provided data by the User.

The Service Provider shall not be held liable for damages resulting from the User forgetting their password, or if it becomes accessible to unauthorized persons for any reason not attributable to the Service Provider.

 

RANGE OF PRODUCTS AND SERVICES AVAILABLE FOR PURCHASE

The displayed products can be ordered online. The prices displayed for the products are in HUF and include the statutory VAT, but do not include the home delivery fee. No separate packaging costs will be charged.

In the webshop, the Service Provider displays the name and description of the product in detail, and displays photos of the products. The images displayed on the product data sheet may differ from the real ones and may be used as illustrations.

If a promotional price is introduced, the Service Provider will fully inform Users about the promotion and its exact duration.

If, despite all the care taken by the Service Provider, an incorrect price is displayed on the Web Store, especially with regard to the obviously incorrect, e.g. for a price of HUF "0" or HUF "1" that is significantly different from the well-known, generally accepted or estimated price of the product, or which may appear due to a system error, then the Service Provider is not obliged to deliver the product at the wrong price, but can offer delivery at the correct price, upon knowledge of which the Customer may abandon his intention to purchase. According to domestic jurisprudence, a deviation of at least 50% from the market value of the given product or service, whether positive or negative, is considered a significant deviation. However, we inform consumers that the law does not define the concept of conspicuous value disproportion (§ 6:98 of the Civil Code).

In the case of an incorrect price to the extent described above, there is a striking disparity in value between the product's true and stated price, which even an average consumer should notice immediately. Based on Act V of 2013 on the Civil Code (Ptk.), the contract is created by the mutual and unanimous expression of the will of the parties. If the parties cannot agree on the contractual terms, i.e. there is no declaration expressing the will of the parties mutually and unanimously, in that case we cannot speak of a validly concluded contract from which rights and obligations arise. Based on this, an order confirmed at an incorrect/wrong price is considered a void contract.

 

ORDER PROCESS

After registration, the user logs into the webshop/or can start shopping without registration.

User sets the number of products to be purchased.

The user places the selected products in the basket. The user can view the contents of the basket at any time by clicking on the "view basket" icon.

If the User wants to add another product to the basket, he selects the "continue shopping" button. If you don't want to buy an additional product, check the quantity of the product you want to buy. You can delete the contents of the basket by clicking the "delete - X" icon. To finalize the quantity, the User clicks on the "update" icon.

The user selects the delivery address and then the delivery/payment method, the types of which are as follows:

 

Payment methods:

Online by bank card: The User has the option to pay the total value of the order online by bank card through the secure payment system of the financial service provider used by the Service Provider. Online bank card payments are made through the Stripe system. The bank card data will not reach the merchant.

Shipping cost:

Service packages are delivered nationwide by the courier service between 2-10 working days.

We provide free delivery if the total amount of the order exceeds the value limit of HUF 30,000 and up to a maximum of 10 kg per package.

A maximum of 30 kg of goods can be sent in one package. If the quantity exceeds this weight limit, the orders will be sent in several packages.

The courier service is responsible for compensation up to HUF 50,000. The User is responsible for this if any damage occurs during the delivery. The service provider is not obliged to reimburse the amount above the HUF 50,000 limit. By placing the order, the User agrees and accepts what is described.

Shipping fees:

Standard delivery 1500ft, cash on delivery 1880ft

Delivery is free over HUF 30,000

The above shipping costs and the shipping cost generated by the online store may differ.

After the automatic confirmation, we check the shipping cost and always send a confirmation with the exact shipping cost before shipping!

Reservation of rights, ownership clause

If you previously ordered Goods without receiving them during delivery (not including the case when you exercised your right of withdrawal), or if the Goods were returned to the seller with a not wanted mark, the Seller will fulfill the order with the purchase price and the obligates you to pay shipping costs in advance.

The Seller may withhold delivery of the Goods until he is satisfied that the payment of the price of the Goods has been successfully made using the electronic payment solution (including the case where, in the case of Goods paid by bank transfer, the Buyer transfers the purchase price and the conversion in the currency of his Member State, and due to bank commissions and costs, the Seller does not receive the full amount of the purchase price and the delivery fee). If the price of the Goods has not been paid in full, the Seller may ask the Buyer to supplement the purchase price.

If there is an error or deficiency in the products or prices in the webshop, we reserve the right to make corrections. In such a case, we inform the customer of the new data immediately after the error is recognized or modified. After that, the user can confirm the order once more or withdraw from the contract

The final amount to be paid includes all costs based on the summary of the order and the confirmation letter. The invoice (and, if it belongs to the product, the warranty card) is included in the package. The user is obliged to inspect the package in front of the courier upon delivery, and in case of possible damage to products or packaging, he is obliged to request a report, in case of damage, he is not obliged to accept the package. The Service Provider does not accept subsequent complaints without a protocol! Packages are delivered on working days between 8 a.m. and 5 p.m.

After entering the data, the User can send his order by clicking on the "confirm order" button, but before that, he can check the entered data one more time, send a comment with his order, or send us an e-mail of any other wishes related to the order.

With the order, the user acknowledges that he is obligated to pay.

Correction of data entry errors: Before closing the order process, the user can always go back to the previous phase, where he can correct the entered data. In detail: During the order, it is possible to view and modify the contents of the basket, if the basket does not contain the quantity to be ordered, the User can enter the number of the quantity to be ordered in the data entry field in the quantity column, and then press "update/update basket ” button. If the User wishes to delete the products in the basket, click the "X" "delete" button. During the order, the User always has the opportunity to correct/delete the entered data.

The user will receive a confirmation by e-mail after sending the order. If this confirmation is not received by the User within the expected deadline depending on the nature of the service, but no later than 48 hours after the User's order has been sent, the User shall be released from the binding offer or contractual obligation. The order and its confirmation shall be deemed to have been received by the Service Provider or the User when it becomes available to him. The Service Provider excludes its responsibility for confirmation if the confirmation is not received on time because the User entered the wrong e-mail address during registration, or because the storage space belonging to the account is full, the User is unable to receive messages.

The user acknowledges that the confirmation contained in the previous point is only an automatic confirmation and does not create a contract. The contract is created when the Service Provider notifies the User in a new e-mail about the details of the order and its expected fulfillment after the automatic confirmation mentioned in the previous point.

 

PROCESSING AND FULFILLMENT OF ORDERS

Orders are processed during business hours. It is also possible to place the order outside of the times marked as processing the order, if it is done after the end of working hours, it will be processed the following day. The service provider's customer service will always confirm electronically when it can fulfill your order.

General deadline, within 5 working days from the conclusion of the contract.

Based on the sales contract, the Service Provider is obliged to transfer the ownership of the item, and the User is obliged to pay the purchase price and take delivery of the item.

If the seller is a business and the buyer is a consumer, and the seller undertakes to deliver the item to the buyer, the risk of damage passes to the buyer when the buyer or a third party designated by him takes possession of the item. The risk of damage is transferred to the buyer upon handing over to the carrier, if the carrier was commissioned by the buyer, provided that the carrier was not recommended by the seller.

 

Consumer information

Information on the consumer's right of withdrawal

As a consumer, the Civil Code 8:1. According to § 1, point 3, only a natural person acting outside the scope of his profession, independent occupation or business activity is considered, so legal entities cannot use the right of withdrawal without justification

45/2014. (II. 26.) According to § 20 of the Government Decree, you have the right to cancel without giving reasons. The consumer has the right of withdrawal

 

1) In the case of a contract for the sale of goods

a) to the Goods,

b) when buying and selling several Goods, if the individual Goods are delivered at different times, to the last delivered Goods, it can be exercised within the deadline starting from the date of receipt by the consumer or a third party indicated by him, other than the carrier, which deadline is 14 days.

 

45/2014. (II. 26.) The cancellation period provided by government decree is 14 days, the cancellation period agreed by the Seller in these GTC is a voluntary commitment in addition to what is written in the law.

The provisions of this clause do not affect the consumer's right to exercise the right of withdrawal specified in this clause during the period between the date of conclusion of the contract and the date of receipt of the Goods.

If the consumer has made an offer to conclude the contract, the consumer has the right to withdraw the offer before the conclusion of the contract, which terminates the binding nature of the offer covering the conclusion of the contract.

Declaration of withdrawal, exercise of the consumer's right of withdrawal or termination

45/2014, the consumer (II. 26.) You can exercise your right guaranteed in § 20 of the Government Decree by means of a clear declaration to this effect, or by using a sample declaration that can also be downloaded from the website.

Validity of the consumer's declaration of withdrawal.

The right of withdrawal shall be deemed to have been asserted within the deadline if the consumer sends his statement within the deadline. The deadline is 14 days.

In case of withdrawal or termination in writing, it is sufficient to send the statement of withdrawal or termination within 14 days.

45/2014. (II. 26.) The cancellation period provided by government decree is 14 days, the cancellation period agreed by the Seller in these GTC is a voluntary commitment in addition to what is written in the law.

The consumer bears the burden of proving that he exercised his right of withdrawal in accordance with this provision.

The Seller is obliged to confirm the consumer's declaration of withdrawal on an electronic data medium after its arrival.

Obligations of the Seller in case of cancellation by the consumer

The Seller's obligation to refund

If the consumer is the 45/2014. (II. 26.) withdraws from the contract in accordance with § 22 of the Government Decree, the Seller shall refund the full amount paid by the consumer as compensation, including the costs incurred in connection with the performance, such as the delivery fee, within fourteen days of becoming aware of the withdrawal at the latest too. Please note that this provision does not apply to additional costs caused by choosing a mode of transport other than the least expensive standard mode of transport.

Method of the Seller's refund obligation

45/2014. (II. 26.) In case of withdrawal or termination in accordance with § 22 of the Government Decree, the Seller will refund the amount due to the consumer in the same way as the payment method used by the consumer. Based on the consumer's express consent, the Seller may use another payment method for the refund, but the consumer may not be charged any additional fees as a result. The Seller is not responsible for delays due to a wrongly and/or inaccurately provided bank account number or postal address by the Consumer.

 

Additonal cost:

If the consumer specifically chooses a mode of transport other than the least expensive usual mode of transport, the Seller is not obliged to reimburse the resulting additional costs. In such a case, we are obliged to refund up to the indicated general delivery charges.

 

Right of retention:

The Seller may withhold the amount due to the consumer until the consumer has returned the Goods or proven beyond doubt that he has returned them; of the two, the earlier date must be taken into account. We are unable to accept items sent by cash on delivery or by post.

In the event of withdrawal or termination of the consumer's obligations

 

Return of the Goods

If the consumer is the 45/2014. (II. 26.) withdraws from the contract in accordance with § 22 of the Government Decree, is obliged to return the Goods immediately, but no later than within fourteen days from the notification of withdrawal, or hand them over to the Seller or a person authorized by the Seller to receive the Goods. The return is deemed completed within the deadline if the consumer sends the Goods before the deadline.

 

Bearing direct costs related to the return of the Goods

The consumer bears the direct cost of returning the Goods. The Goods must be returned to the Seller's address. If the consumer terminates the service provision contract concluded off-premises or between absent parties after the beginning of the performance, he is obliged to pay the company a fee commensurate with the service performed up to the date of notification of the termination to the company. The amount to be paid proportionately by the consumer must be determined on the basis of the total amount of the consideration established in the contract plus tax. If the consumer proves that the total amount determined in this way is excessively high, the proportional amount must be calculated based on the market value of the services performed up to the date of termination of the contract. Please note that we are unable to accept goods returned by cash on delivery or by postage

 

Consumer responsibility for depreciation

The consumer is responsible for the depreciation resulting from use exceeding the use necessary to determine the nature, properties and operation of the Goods.

The right of withdrawal cannot be exercised in the following cases

The Seller specifically draws your attention to the fact that you may not exercise your right of withdrawal pursuant to Section 29 of Government Decree 45/2014 (II.26). In the cases included in paragraph (1):

1. After the full performance of the service, however, if the contract creates a payment obligation for the consumer, this exceptional case can only be invoked if the performance began with the express prior consent of the consumer and the consumer's acknowledgment that he loses his right of withdrawal, as the company has fulfilled the contract in full;

2. With regard to Goods or services whose price or fee depends on the possible fluctuation of the money market, even during the deadline for exercising the right of withdrawal, which cannot be influenced by the company;

3. In the case of non-pre-manufactured Goods that were produced based on the instructions or at the express request of the consumer, or in the case of Goods that were clearly tailored to the consumer;

4. With regard to goods that are perishable or retain their quality for a short time;

5. with regard to Goods with closed packaging, which cannot be returned after being opened after delivery for reasons of health protection or hygiene;

6. With regard to Goods which, by their nature, are inseparably mixed with other Goods after delivery;

7. With regard to an alcoholic beverage whose actual value depends on market fluctuations in a way that cannot be influenced by the company, and whose price was agreed upon by the parties when the sales contract was concluded, but the performance of the contract only takes place after the thirtieth day from the conclusion of the contract;

8. In the case of a business contract in which the business visits the consumer at the express request of the consumer in order to carry out urgent repair or maintenance work;

9. With regard to the sale and purchase of audio and video recordings in sealed packaging, as well as copies of computer software, if the consumer has opened the packaging after the handover;

10. With regard to newspapers, magazines and periodicals, with the exception of subscription contracts;

11. In the case of contracts concluded at a public auction;

12. With the exception of housing services, in the case of a contract for the provision of accommodation, transportation, car rental, catering or services related to leisure activities, if a deadline or deadline for performance defined in the contract has been agreed;

13. With regard to digital content provided on a non-material data carrier, if the Seller has started performance with the express, prior consent of the consumer, and the consumer has simultaneously declared with this consent that he/she will lose his/her right of withdrawal after the start of performance, as well as confirmation from the company sent to the consumer.